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Issues on the Credit Card processing system side

Tuesday, January 13, 2015

Dear clients, Our credit card processor is experiencing technical issues and as such credit card processing can only be completed via the Paypal gateway. ETA to resolution is 24 hours. Thank you for your cooperation.

Changes to VAT rates from 1 January 2015

Thursday, January 1, 2015

Dear customers, As per the new EU regulations, our EU customers will now see the VAT rate of their country of residence on their invoices. VAT is no longer charged at the rate of the merchant's country but at the rate of the buyer's country. This will not result in any price changes as all our display prices already include VAT. Thank you for your cooperation.

Transferring your .IE domains has never been easier

Monday, November 10, 2014

On November 10th 2014 IEDR has introduced new domain transfer auth-codes with the intention of simplifying the domain transfer process and making it more secure. From now on you do not need to provide a signed letter to transfer the domain . You simply visit  https://console.iedr.ie/index.php?r=authcodePortal/request  and request AUTH code for the transfer. It is emailed to the owner of...

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ALL VPS servers maintenance 12pm - 20pm BST

Sunday, October 19, 2014

Dear clients, We are conducting VPS servers maintenance today. It will involve shutting down all VPS containers. Each container can expect a downtime of up to 2 hours. Thank you for yur cooperation.

DNS Management issue

Monday, September 22, 2014

DNS Management issue has been resolved. Thank you for your cooperation.

DNS Management issue

Friday, September 5, 2014

We are aware of our DNS management system being unavailable at the moment. The issue is being addressed. We apologize for the inconvenience caused. Thank you for your cooperation.

Network maintenance works 08/06/2014 2.00am-4.00am GMT

Friday, June 6, 2014

On the 8th of June 2014 between 2.00am and 4.00am GMT we'll be conducting network infrastructure maintenance. It might result in network outages on some of our servers. We apologise for any inconvenience caused.

XenServer 3 hardware upgrade notice

Saturday, February 1, 2014

All XenServer3 clients' VPS servers will be moved to new hardware on 02/02/2014 between 18:00GMT and 23:59GMT. Please check your email to see if you are affetced by this move.

Live Chat is unavailable.

Tuesday, January 14, 2014

Following our billing system upgrade we are currently experiencing issues with our Live Chat system. Please use ticketing system while we are restoring Live Chat functionality.

Billing System maintenance

Tuesday, January 14, 2014

14/01/2014 18:30-19:00 GMT Billing system maintenance. You might expect short interruptions in client area availability.

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