My login details for the server aren't working

Step 1:

 

Your root login password should be in the welcome email you receive when you sign up for VPS services. To confirm this password, go to the client area, and click the "My Services" tab;

Step 2:

 

You then need to expand the product you wish to view the password of;

Step 3:

 

Once you are in your product page, scroll down until you see server information tab. Select change password to change the root password of your VPS.

 

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