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Customer Centric Service Model

Customer-Centric Service Model

VMotion's Customer-Centric Service Model means that we do not merely react to our customers' requests but we make sure to understand their needs, provide expert advice and plan ahead, to make sure that we add real value to our customers' businesses.

Flexible Management Options

Flexible Management Options

Our experienced engineering team will work with you to define the management package that suits your business needs best. You can pick and mix from a number of management options to make sure that it fits your requirements, vision and budget.

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We've been referred to VMotion by a friend who has a dedicated server with VMotion for 2 years. Awesome support and simply zero server hardware issues for both of us. Guys even helped us with migration which was not even a part of the contract. Thumbs up VMotion team! Keep up your good work!

Darren Hyland  |  Enterprise Client

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Frequently Asked Questions

Where are you based?

Our office is located in Plassey, Limerick, while our infrastructure is based in Cork Internet Exchange, Cork, Ireland.

Can you help us build our own infrastructure in-house?

Yes, we can. We can sit around the table with you and your team, spell out the requirements and plan implementation.

What are your support hours?

Our ticket email support is 24/7, while phone support hours will depend on your support package. As standard, it is 9.00-18.00 on all plans with longer hours on higher plans.

Do you provide signed Service Contracts and Service Level Agreements?

Yes, we do. Each enterprise customer receives a copy of a signed service contract alongside with explained SLAs.

Why choose us

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Customer Focused
Professional and Friendly Support
Reliable Secured Enterprise Hardware
Easy No Hassle

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