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Office closed due to adverse weather conditions

Thursday, March 1, 2018

Due to adverse weather conditions our office will be closed from 2 pm Thursday, March 1, 2018, to 9 am Monday, March 5th, 2018. Phone lines will be unattended but will accept voicemails. Technical support will operate standard 24/7 via email/ticket support only.

Update: All services operational. vmsh3202 is down

Monday, February 26, 2018

UPD @ 17:45: vmsh3202 all services operational. UPD @ 17:31: vmsh3202 is operational. Email service is degraded. Web services are running as expected 16:45 vmsh3202 is currently down. We are investigating.

vmsh3201 is being decommissioned. All account are being moved to a different server

Wednesday, January 31, 2018

Server vmsh3201 is being decommissioned and all accounts associated with it are being moved to vmsh3207. No downtime is expected for affected clients, though some propagation issues might occur. Please raise support request if you encounter any issues.

Resolved: cp1 virtualization node is down

Thursday, January 25, 2018

Resolved: cp1 virtualization node is down. We are investigating the issue. Update 07:56: Server is back online and operational, customer VMs are being booted now. Update 08:30: cp1: all services operational

Resolved: Intermittent network issues

Wednesday, January 24, 2018

We are seeing Intermittent connectivity issues within our network. We are working on narrowing down the cause. Update 13:42. The issue has been narrowed down to the fault with the border switch. Replacement is being configured and will be brought online shortly. Update 13:52. Switch replacement will take place at 18:00 Irish time. All services will be affected for a period of up to 10...

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Shared server vmsh3201 is down for maintenance

Wednesday, December 27, 2017

vmsh3201 is down for upgrade and maintenance.  ETA: 2 hours.

Resolved: VPS node cp1 is down.

Tuesday, November 14, 2017

One VPS node cp1 is down. We are investigating. Update 16:25: Server has been rebooted. All customer VMs operational.

Maintenance works on shared server vmsh3201

Sunday, March 12, 2017

Maintenance works on shared server vmsh3201. ETA Mar 12, 2017 @ 10am Update 10:01: Server is online and operational.

Maintenance works on shared server vmsh3201

Friday, February 10, 2017

Maintenance works on  shared server vmsh3201. ETA February 11, 2017 2:00.

Scheduled reboot on shared server vmsh3201

Sunday, August 14, 2016

We are conducting scheduled reboot on shared server vmsh3201 on 14/08/2016. Expected downtime - 30 minutes.

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