My login details for the server aren't working

Your root login password should be in the welcome email you receive when you sign up for VPS services. To confirm this password, go to the client area, and click the "My Services" tab;

You then need to expand the product you wish to view the password of;

This will bring you to the relevant screen where you need to scroll down past the stats graphs of your virtual machine. There should be 3, day, month and year. If you have just started your virtual machine, bear in mind these graphs won't be displayed for at least 10 minutes. You should then see your login details;

The login you need to use on the server is root. The password is displayed after the VM name, and should be the current one you need to use.

  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

How to extend the root filesystem of a 12.04 UBUNTU running on Citrix Xenserver

How to extend the root filesystem of a 12.04 UBUNTU running on Citrix XenserverTo extend the root...

Security concern about root password being displayed in client area

The client area password you chose is stored in a one way MD5 hash format, but the passwords...

How to resize file system on virtual machine

How to resize disk space on Virtual MachineIn order to resize disk space follow the following...

How Do I Monitor Traffic on my Virtual Machine?

To monitor your traffic on your virtual machine, go to the client area, and click the "My...

Do I Need a VPS?

VPS stands for Virtual Private Server. When your website has outgrown your shared hosting plan...